Culinary Alchemy Academy is operated by Individual entrepreneur Vladimir Martianov, an Individual Entrepreneur registered with the LEPL National Agency of Public Registry. This Privacy Policy is intended to provide clear, honest, and easily understandable information for visitors, prospective students, and subscribers, including users located in the United States.
1. Information We Collect
We collect information that is reasonably necessary to operate the website, process subscription purchases, deliver digital course access, respond to support requests, and maintain the security and functionality of our services.
The categories of information we may collect include:
- Contact information, such as your name and email address, when you contact us or create an account.
- Account information, such as login credentials, purchase history, subscription status, and course access records.
- Transaction information, such as subscription plan selected, billing cycle, payment status, and limited payment metadata supplied by our payment service providers.
- Technical information, such as IP address, browser type, device information, referral source, language preferences, and diagnostic data needed to maintain website security and performance.
- Communication records, including emails or support requests that you send to us.
- Cookie and usage data, including data associated with essential website functionality and, when enabled, analytics or advertising measurement technologies described in our Cookie Policy.
2. How We Collect Information
We may collect information directly from you, automatically through website technologies, and from service providers that help us process payments, host the website, manage email delivery, or support subscriptions.
- Directly from you when you submit an inquiry, create an account, subscribe, or request support.
- Automatically when you browse the website, interact with pages, or use account features.
- From third-party providers that confirm payment status, protect the site from fraud, or help us deliver digital services.
3. How We Use Information
We use personal information only for legitimate business and operational purposes related to our educational service. These uses may include:
- Creating and managing student accounts.
- Providing access to video lessons, educational materials, and subscription features.
- Processing payments, renewals, cancellations, and billing communications.
- Responding to support messages, complaints, and refund requests.
- Protecting the website against unauthorized activity, fraud, abuse, and security threats.
- Improving site performance, usability, and course delivery.
- Complying with applicable legal, accounting, tax, and regulatory obligations.
4. Payments and Financial Information
Payments for subscriptions may be processed by third-party payment processors. We do not represent that we store full payment card numbers on our own servers. Payment providers may collect and process payment information in accordance with their own privacy notices, security procedures, and legal obligations.
We expect any payment collection page used for purchases to be provided through secure technologies appropriate for the type of information being processed.
5. Cookies, Analytics, and Similar Technologies
We use essential website technologies that help basic pages load and function properly. We may also use analytics, performance, or advertising measurement tools when enabled on the website. These tools can help us understand traffic sources, improve landing pages, and evaluate campaign performance.
Please review our Cookie Policy for more details about the categories of technologies we may use and the choices available to you.
6. How We Share Information
We do not sell personal information. We may share information only when reasonably necessary for operating the service or complying with legal obligations, including with:
- Hosting, infrastructure, and software vendors that support website functionality and digital course delivery.
- Payment processors that handle secure transactions, renewals, and payment confirmations.
- Email and support providers that help us send account notices and respond to service inquiries.
- Analytics or advertising partners when such tools are activated and used in a manner consistent with applicable law and user disclosures.
- Professional advisers, regulators, courts, or law enforcement when disclosure is legally required or reasonably necessary to protect rights, property, or safety.
7. Data Retention
We retain information only for as long as reasonably necessary to provide the service, maintain records of subscriptions and business operations, resolve disputes, enforce our agreements, prevent fraud, and comply with legal obligations. Retention periods may vary depending on the type of data and the purpose for which it was collected.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. No online system can be guaranteed to be completely secure, but we strive to use security practices that are appropriate to the nature of the data processed.
9. International Processing
The business operating this site is registered in Georgia, and service providers that support the site may process data in other countries. By using the website or purchasing access, you understand that information may be processed outside your state or country, subject to appropriate contractual, technical, and organizational safeguards where applicable.
10. Privacy Rights and Choices
Depending on where you live, you may have rights under applicable law to request access to personal information, request correction of inaccurate information, request deletion of certain information, or object to certain processing activities. Residents of certain U.S. states may also have additional privacy rights under state law.
To exercise a privacy-related request, email us at [email protected]. We may need to verify your identity before responding to certain requests.
11. Marketing Communications
If we send promotional emails, you may opt out using the unsubscribe instructions included in the email or by contacting us directly. Transactional and service-related communications may still be sent when necessary to manage your account, subscription, or support request.
12. Children's Privacy
Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the public-facing website. If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
13. Third-Party Links
The website may contain links to third-party websites, payment pages, embedded services, or social platforms. We are not responsible for the privacy practices of third parties. We encourage users to review the privacy notices of any third-party service before sharing information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in business operations, technology, legal obligations, or service features. When we make material updates, we will revise the "Last updated" date at the top of this page.
15. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Individual entrepreneur Vladimir Martianov
Culinary Alchemy Academy
Georgia, Tbilisi city, Krtsanisi district, Ponichala settlement 3, building 5, entrance 2, floor 4
Email: [email protected]